Blogs

  • Oct 20, 2025

Quotes from my notebook - A log of business lessons

  • Kelly Automotive Business Coach
  • 0 comments

Unlike Red-Wine very few things ever get better with time. Facts do not cease to exist just because you ignore them. When emotion goes up, intelligence goes down. The mind, like the parachute, works a whole lot better when it’s open. Making mistakes is absolutely inevitable…

  • Sep 24, 2025

Is Your Workshop Leaking Money Through the Phone?

  • Kelly Automotive Business Coach
  • 0 comments

For prospects & customers to buy from your front of house staff/service advisors, there are few things that need to happen: it’s imperative that they like your staff, trust your staff, and view your staff as the go to experts. Your people need to sell themselves …

  • Jun 16, 2025

Going from business operator to business owner

  • Kelly
  • 0 comments

Business owners struggle continuously or fail for one primary reason: They are great operators but they are lousy owners. Business operators get tired and Business owners get rich…. You cannot succeed at a high level in business without skills, tools and a team of people you can rely on.

  • Jun 16, 2025

💎 Mining the Hidden Diamonds in Your Workshop

  • Kelly
  • 0 comments

Marketing to your existing customers is low-hanging fruit. It’s one of the smartest, most cost-effective ways to grow your business. Improving customer return rate and average invoice value are two simple, powerful ways to mine your database and unlock hidden profit.